JMS Financial Services Mainard, Alexander lane, Shenfield, Essex, CM15 8QE
Tel: 01277 261 182 Email: info@jmsfinancialservices.co.uk

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Complaints Process

We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service (www.financial-ombudsman.org.uk/consumer/complaints.htm).

A typical fee of £795.00 is payable on completion of the mortgage. We will also be paid commission from the lender/company. Or you could choose a fee-only option where you will pay a fee of up to 1% of the loan, and we will pass on any commission paid by the lender to you.

JMS Financial Services Group Ltd is an Appointed Representative of PRIMIS Mortgage Network, a trading name of Personal Touch Financial Services Ltd. Personal Touch Financial Services Ltd is authorised and regulated by the Financial Conduct Authority.

JMS Financial Services Group Ltd, Registered company number: 13237816, Registered in England and Wales, Registered Address: Mainard, Alexander Lane, Brentwood, Essex, CM15 8QE.

The guidance and/or advice contained in this website is subject to UK regulatory regime and is therefore restricted to consumers based in the UK.

Your home may be repossessed if you do not keep up repayments on you mortgage.

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